Directions:
Some international students are coming to your university. Write them an email in the name of the Students’ union to
1 extend your welcome and
2 provide some suggestions for their campus life here.
Dear Friends,
On behalf of the Students’ Union of Beijing Foreign Studies University, I would like to extend our heartfelt welcome to all of the overseas students from all over the world to study in our university.
It is my great pleasure to propose several practical suggestions to you. In the first place, life in this prestigious university perhaps is not as satisfactory as what you expected. You may be tightly bound by continual classes, excessive homework and exams. In the second place, in spite of all these adversities, you will still enjoy your life in this esteemed institution. All types of extracurricular activities such as sports meets, speech contests, different social gatherings and dancing parties provide ample opportunities to make friends.
All in all, although there are a host of pressure, life in our campus is a worthwhile period in your whole lifetime. Wish you enjoy your life here!
Yours sincerely,
Li Ming
Florence Trunkemeyer
College of Business
Ball State University
Muncie, IN 47300
November 15, 1998
General Computer Corporation
Engineering Department
P.O. Box 73219
Fort Worth, TX 76108
Dear Sir:
With reference to our order No. W 98, the 120 computer sets supplies to the above order were delivered the day before yesterday, but we regret that 20 sets were badly damaged.
The packages containing the computer sets appeared to be in good condition and we accepted and signed for them without question. We unpacked the computer sets with care and can only assume that damage must be due to careless handling at some stage prior to packing.
We shall be glad if you will replace all 20 sets as soon as possible. Meanwhile, we have put the damaged computer sets aside in case you need them to support a claim on your suppliers for compensation.
Yours sincerely,
(Signature
Directions:
Suppose you have found something wrong with the electronic dictionary that you bought from an online store the other day. Write an email to the customer service center to
1 make a complaint, and
2 demand a prompt solution.
Dear Sir or Madam,
I bought/ordered an electronic dictionary from your online shop on January 1st, but I found it has some problems after using it for a short period of time.
To begin with, the battery needs recharging after a mere 2 hours of use. This means that I need to carry my charger with me when I go out for a day. In addition, the buttons on the electronic dictionary are so small that it is nearly impossible to type anything with them. Personally, I found this to be completely unacceptable.
Therefore, I would like either to change for another model that works well or a full refund. I am looking forward to your prompt reply.
Yours sincerely,
Li Ming
Dear Sir,
I am happy that the refrigerator we ordered last week has arrived on time. But it is a great pity that we find there is something wrong with the refrigeration facilities.
After we used it for several days. we found that food stored in the refrigerating compartment turned bad quickly. When we finally decided to take the temperature in it, we were surprised to find it was around 15℃, far from the standard temperture range from 0℃ to 9℃.
This problem has affected our normal life. Would you please let me know whether or not you can send a repairman as soon as possible? I hope that my problem will get your kind consideration.
Yours faithfully,
Li Ming
Dear_______,
I am ______ (自我介绍 .I feel bad to trouble you but I am afraid that I have to make a complaint about_____.
The reason for my dissatisfaction is _______(总体介绍. In the first place,_______(抱怨的第一个方面. In addition, ___________(抱怨的第二个方面. Under these circumstances, I find it ________ (感觉_______(抱怨的`方面给你带来的后果.
I appreciate it very much if you could _______(提出建议和请求, preferably ______(进一步的要求,and I would like to have this matter settled by ____(设定解决事情最后期限.
Thank you for your consideration and I will be looking forward to your reply.
Yours sincerely
Li Ming
——拖欠员工工资
陈先生:
来信收悉,市政府责成xx县政府核实处理,现将办理情况回复如下:
接到反映后,xx县人力社保局劳动保障监察大队向重庆百果园酒业有限公司下达了劳动保障监察调查询问通知,该公司安排专人进行了处理。据了解,因公司经营管理不善,加之市场竞争激烈,目前资金链运转脱节,尚欠员工工资等约30万元。经公司与职工多次协商,就工资和所欠社保费用达成了一致意见:一是公司筹集资金10万元,于20xx年11月10日前发放两个月的职工工资;二是余下的20万元和拖欠的社保费用在20xx年春节前付清。
若还有疑问,请电话(74511191咨询xx县人力社保局劳动保障监察大队。
Directions:
Restrictions on the use of plastic bags have not been so successful in some regions. “White Pollution” is still going on. Write a letter to the editor(s of your local newspaper to
1 give your opinions briefly, and
2 make two or three suggestions.
Dear Editor,
I have been reading your newspaper for many years with a great enthusiasm and interest. It is my honor to write you this letter to give my views on the issue of “White Pollution”. It is my view that the limitation of the use of disposable plastic bags is of utmost significance.
I would like to make the following suggestions to put an effective stop to the wide spread of “White Pollution”. Firstly, we should ban the free use of the plastic bags. Secondly, the price of plastic bags should be further raised. Thirdly, media like your newspaper should do more to encourage the public to use paper or clothing bags to replace the plastic bags.
I hope my suggestions would be of help and thank you for your attention.
Yours sincerely,
Li Ming
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