Florence Trunkemeyer
College of Business
Ball State University
Muncie, IN 47300
November 15, 1998
General Computer Corporation
Engineering Department
P.O. Box 73219
Fort Worth, TX 76108
Dear Sir:
With reference to our order No. W 98, the 120 computer sets supplies to the above order were delivered the day before yesterday, but we regret that 20 sets were badly damaged.
The packages containing the computer sets appeared to be in good condition and we accepted and signed for them without question. We unpacked the computer sets with care and can only assume that damage must be due to careless handling at some stage prior to packing.
We shall be glad if you will replace all 20 sets as soon as possible. Meanwhile, we have put the damaged computer sets aside in case you need them to support a claim on your suppliers for compensation.
Yours sincerely,
(Signature
Directions:
Suppose you have found something wrong with the electronic dictionary that you bought from an online store the other day. Write an email to the customer service center to
1 make a complaint, and
2 demand a prompt solution.
Dear Sir or Madam,
I bought/ordered an electronic dictionary from your online shop on January 1st, but I found it has some problems after using it for a short period of time.
To begin with, the battery needs recharging after a mere 2 hours of use. This means that I need to carry my charger with me when I go out for a day. In addition, the buttons on the electronic dictionary are so small that it is nearly impossible to type anything with them. Personally, I found this to be completely unacceptable.
Therefore, I would like either to change for another model that works well or a full refund. I am looking forward to your prompt reply.
Yours sincerely,
Li Ming
——拖欠员工工资
陈先生:
来信收悉,市政府责成xx县政府核实处理,现将办理情况回复如下:
接到反映后,xx县人力社保局劳动保障监察大队向重庆百果园酒业有限公司下达了劳动保障监察调查询问通知,该公司安排专人进行了处理。据了解,因公司经营管理不善,加之市场竞争激烈,目前资金链运转脱节,尚欠员工工资等约30万元。经公司与职工多次协商,就工资和所欠社保费用达成了一致意见:一是公司筹集资金10万元,于20xx年11月10日前发放两个月的职工工资;二是余下的20万元和拖欠的社保费用在20xx年春节前付清。
若还有疑问,请电话(74511191咨询xx县人力社保局劳动保障监察大队。
Dear Mr. Chang:
On September 10, our order for 280 women's cotton sweaters was duly received, but we regret to say that 40 cotton sweaters in white color were seriously soiled.
We had the case investigated immediately, and the result shows the damage was due to improper packing, for which the suppliers are definitely responsible.
Needless to say, we have suffered a great loss from this, as we cannot sell the sweaters in this condition to our customers. We ask you to conduct investigation at your end and reply to us.
Sincerely yours,
Li Ming
您好!
您知道吗?每当我走过语音室时,总会透过明净的玻璃窗去看看里面的设备,语音室里的一切对于我来说都是那么新奇,那么吸引人。跟着您,在高科技设备装配的语音室里学英语,是我当时最大的愿望。可是,自语音室建好以来,您从未带同学们进去参观过,更没带同学们进去上过一节课,这使得我的愿望变得那样渺茫。
王老师,记得您每次在我们教室里上课时,起码有三分之一的同学在小声说笑,因此,教室里总是乱哄哄的`,可您却很少制止。王老师,维持课堂秩序是您的职责呀,您为什么不去制止他们?还有,您每次提问学生时,一旦同学回答不上来,您总会露出一副不耐烦的神情,为此,许多同学感到很伤心,好多同学也不喜欢上您的课。
王老师,学校培育了我五年,我希望学校越办越好,希望老师能教得开心,我们也能学得开心。因此,我诚心诚意地给您提几条建议,希望您能采纳。
一、每周带同学们到语音室上一次英语课。
二、您不要不管那些上课小声说笑的同学。作为一名教师,您有责任对他们进行批评和教育。
三、今后,请您对那些回答不上问题的同学多一些宽容和理解,并耐心地讲解,这些同学会非常感激您的,他们也会越来越喜欢您的。
王老师,如果您能采纳我的建议,我将十分开心。我坚信您一定会成为我们心中的好老师!
祝您工作顺利!
您的学生:张辉君
3月26日
——违规夜市占道经营,油烟扰民
来信人:
您好!来信收悉,市政府立即责成xx区政府核处,现将办理情况回复如下:
经查,反映情况属实。弹子石街道已组织力量对该处进行规范管理,要求商户做到统一地垫、统一时间、统一设置垃圾容器,禁止使用重污染燃料。同时,弹子石街道已立项将隔离桩延伸至原大佛段派出所出入口处,确保交通畅通。下一步,弹子石街道将对大佛段正街进行专项整治,尽最大努力解决烧烤摊阻碍交通及油烟扰民等问题。
特此回复。
Dear_______,
I am ______ (自我介绍 .I feel bad to trouble you but I am afraid that I have to make a complaint about_____.
The reason for my dissatisfaction is _______(总体介绍. In the first place,_______(抱怨的第一个方面. In addition, ___________(抱怨的第二个方面. Under these circumstances, I find it ________ (感觉_______(抱怨的`方面给你带来的后果.
I appreciate it very much if you could _______(提出建议和请求, preferably ______(进一步的要求,and I would like to have this matter settled by ____(设定解决事情最后期限.
Thank you for your consideration and I will be looking forward to your reply.
Yours sincerely
Li Ming
© 2022 xuexicn.net,All Rights Reserved.