Dear_______,
I am ______ (自我介绍 .I feel bad to trouble you but I am afraid that I have to make a complaint about_____.
The reason for my dissatisfaction is _______(总体介绍. In the first place,_______(抱怨的第一个方面. In addition, ___________(抱怨的第二个方面. Under these circumstances, I find it ________ (感觉_______(抱怨的`方面给你带来的后果.
I appreciate it very much if you could _______(提出建议和请求, preferably ______(进一步的要求,and I would like to have this matter settled by ____(设定解决事情最后期限.
Thank you for your consideration and I will be looking forward to your reply.
Yours sincerely
Li Ming
——拖欠员工工资
陈先生:
来信收悉,市政府责成xx县政府核实处理,现将办理情况回复如下:
接到反映后,xx县人力社保局劳动保障监察大队向重庆百果园酒业有限公司下达了劳动保障监察调查询问通知,该公司安排专人进行了处理。据了解,因公司经营管理不善,加之市场竞争激烈,目前资金链运转脱节,尚欠员工工资等约30万元。经公司与职工多次协商,就工资和所欠社保费用达成了一致意见:一是公司筹集资金10万元,于20xx年11月10日前发放两个月的职工工资;二是余下的20万元和拖欠的社保费用在20xx年春节前付清。
若还有疑问,请电话(74511191咨询xx县人力社保局劳动保障监察大队。
Dear Sir,
I am happy that the refrigerator we ordered last week has arrived on time. But it is a great pity that we find there is something wrong with the refrigeration facilities.
After we used it for several days. we found that food stored in the refrigerating compartment turned bad quickly. When we finally decided to take the temperature in it, we were surprised to find it was around 15℃, far from the standard temperture range from 0℃ to 9℃.
This problem has affected our normal life. Would you please let me know whether or not you can send a repairman as soon as possible? I hope that my problem will get your kind consideration.
Yours faithfully,
Li Ming
Sunny Company
34 Zhongcheng Road
Jinlian Building
Shanghai
September 12, 2001
Sales manager
Elegance Clothing Company
45 West Street, Nanjing
Jiangsu Province
Dear Mr. Chang:
On September 10, our order for 280 women?s cotton sweaters was duly received, but we regret to say that 40 cotton sweaters in white color were seriously soiled.
We had the case investigated immediately, and the result shows the damage was due to improper packing, for which the suppliers are definitely responsible.
Needless to say, we have suffered a great loss from this, as we cannot sell the sweaters in this condition to our customers. We ask you to conduct investigation at your end and reply to us.
Sincerely yours,
Sunny Lee
Manager
Directions:
Restrictions on the use of plastic bags have not been so successful in some regions. “White Pollution” is still going on. Write a letter to the editor(s of your local newspaper to
1 give your opinions briefly, and
2 make two or three suggestions.
Dear Editor,
I have been reading your newspaper for many years with a great enthusiasm and interest. It is my honor to write you this letter to give my views on the issue of “White Pollution”. It is my view that the limitation of the use of disposable plastic bags is of utmost significance.
I would like to make the following suggestions to put an effective stop to the wide spread of “White Pollution”. Firstly, we should ban the free use of the plastic bags. Secondly, the price of plastic bags should be further raised. Thirdly, media like your newspaper should do more to encourage the public to use paper or clothing bags to replace the plastic bags.
I hope my suggestions would be of help and thank you for your attention.
Yours sincerely,
Li Ming
Dear Sir or Madam,
I am writing to express/air dissatisfaction/disappointment/concern regarding accommodation. I would prefer to move into a single room next semester, as I find the present sharing arrangement inconvenient.
I must explain that the reason for my dissatisfaction is my roommate’s inconsiderate behavior. For one thing, his friends are constantly visiting him; for another, he regularly holds noisy parties.
To solve this problem/surmount this difficulty/improve this situation/crack this hard nut, I hope to draw the attention of the authorities concerned. I am sure you will agree that the only solution for me is to move into a room of my own. Therefore, I would be grateful if you could find a single room for me, preferably not in the same building but as near to the college campus as possible.
Yours sincerely,
Li Ming
尊敬的先生或女士:
我写信是为了表达关于住宿的不满。由于我发现目前的居住状况很不方便,我想下学期搬到一个单间。
我需要解释的是,我不满的原因是我室友不体谅的行为。首先,他的朋友经常来访。其次,他经常举办一些吵闹的聚会。
为了解决这个问题,我希望引起有关当局的'注意。我相信您也会同意,唯一的解决措施是搬到一个我自己的房间。因此,如果您可以给我找一个最好不在同楼,但离校园越近越好的单间,我将非常感谢。
您真诚的,
李明
Directions:
Suppose you have found something wrong with the electronic dictionary that you bought from an online store the other day. Write an email to the customer service center to
1 make a complaint, and
2 demand a prompt solution.
Dear Sir or Madam,
I bought/ordered an electronic dictionary from your online shop on January 1st, but I found it has some problems after using it for a short period of time.
To begin with, the battery needs recharging after a mere 2 hours of use. This means that I need to carry my charger with me when I go out for a day. In addition, the buttons on the electronic dictionary are so small that it is nearly impossible to type anything with them. Personally, I found this to be completely unacceptable.
Therefore, I would like either to change for another model that works well or a full refund. I am looking forward to your prompt reply.
Yours sincerely,
Li Ming
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