Sunny Company
34 Zhongcheng Road
Jinlian Building
Shanghai
September 12, 2001
Sales manager
Elegance Clothing Company
45 West Street, Nanjing
Jiangsu Province
Dear Mr. Chang:
On September 10, our order for 280 women?s cotton sweaters was duly received, but we regret to say that 40 cotton sweaters in white color were seriously soiled.
We had the case investigated immediately, and the result shows the damage was due to improper packing, for which the suppliers are definitely responsible.
Needless to say, we have suffered a great loss from this, as we cannot sell the sweaters in this condition to our customers. We ask you to conduct investigation at
your end and reply to us. Sincerely yours, Sunny Lee Manager
“威——武——”
“升堂——”
母牛说:“大人,呜呜呜——”
“大胆,你竟在此处敲鼓。你是为何而来啊?”官员连声说道。
“我在一家名叫‘高乔奶业’的公司里工作。”母牛大声说道,手里还拿着一块手帕,不停的擦着眼泪。“有一天,老板突然叫我们几个小员工来,说是要把我们‘炒鱿鱼’。我就问了一句,他严肃的说道:我们公司不需要你们了,问怎么多干什么。”
“是为何呢?”官员好奇的`问道。
“老板说,我们公司有了新的机器,再也不需要母牛了。呜呜呜——大人,我家还有4个人等着我赚钱呢!大人,你要替我做主啊!”
“你家有什么情况啊?”官员打破砂锅问到的。“我的妈妈得了白血病;我的爸爸是个残疾;我的大女儿在读书;我的小儿子好玩,在外面吃喝嫖赌,欠了一大堆债啊。”
“还现在的逻辑还是怎么差啊!好,本官替你做主。”母牛跪了下来,激动地说:“谢谢——谢谢——大人。”“起来吧!”
“你在过几天,那个老板一定会来找你的,现代的机器没用几天就会坏的。你回家等着吧!”官员摆了摆手指。
几天后,老板知道来了说道:“母牛,对不起。你快回来上班吧!”“为什么要回来我不是被你开除了吗?”母牛生气的说。
“对不起,都是我的错。那个机器没有你们好,我再也不开除你们了。回来吧!”老板惭愧的说。
母牛回去了,老板在也没有开除她。
Florence Trunkemeyer
College of Business
Ball State University
Muncie, IN 47300
November 15, 1998
General Computer Corporation
Engineering Department
P.O. Box 73219
Fort Worth, TX 76108
Dear Sir:
With reference to our order No. W 98, the 120 computer sets supplies to the above order were delivered the day before yesterday, but we regret that 20 sets were badly damaged.
The packages containing the computer sets appeared to be in good condition and we accepted and signed for them without question. We unpacked the computer sets with care and can only assume that damage must be due to careless handling at some stage prior to packing.
We shall be glad if you will replace all 20 sets as soon as possible. Meanwhile, we have put the damaged computer sets aside in case you need them to support a claim on your suppliers for compensation.
Yours sincerely,
(Signature
Dear Mr. Chang:
On September 10, our order for 280 women's cotton sweaters was duly received, but we regret to say that 40 cotton sweaters in white color were seriously soiled.
We had the case investigated immediately, and the result shows the damage was due to improper packing, for which the suppliers are definitely responsible.
Needless to say, we have suffered a great loss from this, as we cannot sell the sweaters in this condition to our customers. We ask you to conduct investigation at your end and reply to us.
Sincerely yours,
Li Ming
Dear Mr. Chang:
On September 10, our order for 280 women's cotton sweaters was duly received, but we regret to say that 40 cotton sweaters in white color were seriously soiled.
We had the case investigated immediately, and the result shows the damage was due to improper packing, for which the suppliers are definitely responsible.
Needless to say, we have suffered a great loss from this, as we cannot sell the sweaters in this condition to our customers. We ask you to conduct investigation at your end and reply to us.
Sincerely yours,
Li Ming
Dear Sir,
I am happy that the refrigerator we ordered last week has arrived on time. But it is a great pity that we find there is something wrong with the refrigeration facilities.
After we used it for several days. we found that food stored in the refrigerating compartment turned bad quickly. When we finally decided to take the temperature in it, we were surprised to find it was around 15℃, far from the standard temperture range from 0℃ to 9℃.
This problem has affected our normal life. Would you please let me know whether or not you can send a repairman as soon as possible? I hope that my problem will get your kind consideration.
Yours faithfully,
Li Ming
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