Dear Mr. Chang:
On September 10, our order for 280 women's cotton sweaters was duly received, but we regret to say that 40 cotton sweaters in white color were seriously soiled.
We had the case investigated immediately, and the result shows the damage was due to improper packing, for which the suppliers are definitely responsible.
Needless to say, we have suffered a great loss from this, as we cannot sell the sweaters in this condition to our customers. We ask you to conduct investigation at your end and reply to us.
Sincerely yours,
Li Ming
Directions:
Suppose you have found something wrong with the electronic dictionary that you bought from an online store the other day. Write an email to the customer service center to
1 make a complaint, and
2 demand a prompt solution.
Dear Sir or Madam,
I bought/ordered an electronic dictionary from your online shop on January 1st, but I found it has some problems after using it for a short period of time.
To begin with, the battery needs recharging after a mere 2 hours of use. This means that I need to carry my charger with me when I go out for a day. In addition, the buttons on the electronic dictionary are so small that it is nearly impossible to type anything with them. Personally, I found this to be completely unacceptable.
Therefore, I would like either to change for another model that works well or a full refund. I am looking forward to your prompt reply.
Yours sincerely,
Li Ming
Sunny Company
34 Zhongcheng Road
Jinlian Building
Shanghai
September 12, 2001
Sales manager
Elegance Clothing Company
45 West Street, Nanjing
Jiangsu Province
Dear Mr. Chang:
On September 10, our order for 280 women?s cotton sweaters was duly received, but we regret to say that 40 cotton sweaters in white color were seriously soiled.
We had the case investigated immediately, and the result shows the damage was due to improper packing, for which the suppliers are definitely responsible.
Needless to say, we have suffered a great loss from this, as we cannot sell the sweaters in this condition to our customers. We ask you to conduct investigation at
your end and reply to us. Sincerely yours, Sunny Lee Manager
Dear Sir/Madam,
Please send us a correction on part of our order WP-11.
All the items we ordered arrived in excellent condition except for one model. It you refer to our original order (see the copy attached, you will note that we requested your fluorescent desk-lamps, Model 606. However, Model 608 reached us instead. For details, please see the inspection certificate issued by the Tianjin Commodity Inspection Bureau.
Will you kindly take back those you sent out and substitute them with an equal quantity (120 items of Model 606? We would appreciate your attention to this matter promptly.
Yours faithfully
——夜间施工噪音扰民
来信人:
您好!来信收悉,市政府立即责成xx区政府核处,现就有关情况报告如下:
接到来信反映后,区环保局于20xx年6月6日针对该公司作业时产生的噪声污染进行了现场专项检查,
一、基本情况
重庆首溪建材有限公司位于xx区万古镇曹家村*组,法定代表人***,主要从事建材材料混凝土生产及销售。检查当日,该公司正在生产。现场生产线、堆料场物料全封闭,生产废水不外排。该公司在生产时料场有噪声产生,按照环境影响报告表内容采取了的隔音降噪措施,并通过了区环保局竣工验收。但由于该公司距离附近居民较近,夜间生产时的'车辆等产生的噪声对周边住户有一定影响。
该公司办有工商、税务等手续,办有排污许可证(20xx.9.1—20xx.8.31渝(足环排证(声〔20xx〕058号,排放时间为8:00—22:00,噪声限值为60分贝。
二、处理情况
责令该厂加强管理,确保污染物达标排放,噪声排放严格按照排污许可证要求,夜间10点后严禁开展生产作业。
区环保局将加强对该公司的监管,以减轻该公司作业时对周边住户的影响。
Sunny Company
34 Zhongcheng Road
Jinlian Building
Shanghai
September 12, 2001
Sales manager
Elegance Clothing Company
45 West Street, Nanjing
Jiangsu Province
Dear Mr. Chang:
On September 10, our order for 280 women?s cotton sweaters was duly received, but we regret to say that 40 cotton sweaters in white color were seriously soiled.
We had the case investigated immediately, and the result shows the damage was due to improper packing, for which the suppliers are definitely responsible.
Needless to say, we have suffered a great loss from this, as we cannot sell the sweaters in this condition to our customers. We ask you to conduct investigation at your end and reply to us.
Sincerely yours,
Sunny Lee
Manager
Dear Sir or Madam,
I am writing to express/air dissatisfaction/disappointment/concern regarding accommodation. I would prefer to move into a single room next semester, as I find the present sharing arrangement inconvenient.
I must explain that the reason for my dissatisfaction is my roommate’s inconsiderate behavior. For one thing, his friends are constantly visiting him; for another, he regularly holds noisy parties.
To solve this problem/surmount this difficulty/improve this situation/crack this hard nut, I hope to draw the attention of the authorities concerned. I am sure you will agree that the only solution for me is to move into a room of my own. Therefore, I would be grateful if you could find a single room for me, preferably not in the same building but as near to the college campus as possible.
Yours sincerely,
Li Ming
尊敬的先生或女士:
我写信是为了表达关于住宿的不满。由于我发现目前的居住状况很不方便,我想下学期搬到一个单间。
我需要解释的是,我不满的原因是我室友不体谅的行为。首先,他的朋友经常来访。其次,他经常举办一些吵闹的聚会。
为了解决这个问题,我希望引起有关当局的'注意。我相信您也会同意,唯一的解决措施是搬到一个我自己的房间。因此,如果您可以给我找一个最好不在同楼,但离校园越近越好的单间,我将非常感谢。
您真诚的,
李明
Sunny Company
34 Zhongcheng Road
Jinlian Building
Shanghai
September 12, 2001
Sales manager
Elegance Clothing Company
45 West Street, Nanjing
Jiangsu Province
Dear Mr. Chang:
On September 10, our order for 280 women?s cotton sweaters was duly received, but we regret to say that 40 cotton sweaters in white color were seriously soiled.
We had the case investigated immediately, and the result shows the damage was due to improper packing, for which the suppliers are definitely responsible.
Needless to say, we have suffered a great loss from this, as we cannot sell the sweaters in this condition to our customers. We ask you to conduct investigation at your end and reply to us.
Sincerely yours,
Sunny Lee
Manager
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