Sunny Company
34 Zhongcheng Road
Jinlian Building
Shanghai
September 12, 2001
Sales manager
Elegance Clothing Company
45 West Street, Nanjing
Jiangsu Province
Dear Mr. Chang:
On September 10, our order for 280 women?s cotton sweaters was duly received, but we regret to say that 40 cotton sweaters in white color were seriously soiled.
We had the case investigated immediately, and the result shows the damage was due to improper packing, for which the suppliers are definitely responsible.
Needless to say, we have suffered a great loss from this, as we cannot sell the sweaters in this condition to our customers. We ask you to conduct investigation at your end and reply to us.
Sincerely yours,
Sunny Lee
Manager
Dear Headmaster,
I am the minister of students life in the Student Union. On behalf of all the students, I am writing to you to give our opinions about the canteen.
Our canteen has something satisfactory and something unsatisfactory as well. To our satisfaction, many kinds of the food are supplied to us. Besides this, the food is cheap and tastes good. We all enjoy the food. And the surroundings in the canteen have also been improved. But the quantity of a helping they give is not enough. The seats are not enough as well.Some students have no seats when eating.
Finally we advise them to improve the quality of the food and their service. We will feel very happy if these problems can be solved.
Yours,
XXX
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