Directions:
Suppose you have found something wrong with the electronic dictionary that you bought from an online store the other day. Write an email to the customer service center to
1 make a complaint, and
2 demand a prompt solution.
Dear Sir or Madam,
I bought/ordered an electronic dictionary from your online shop on January 1st, but I found it has some problems after using it for a short period of time.
To begin with, the battery needs recharging after a mere 2 hours of use. This means that I need to carry my charger with me when I go out for a day. In addition, the buttons on the electronic dictionary are so small that it is nearly impossible to type anything with them. Personally, I found this to be completely unacceptable.
Therefore, I would like either to change for another model that works well or a full refund. I am looking forward to your prompt reply.
Yours sincerely,
Li Ming
石头:
我亲爱的孩子,检查完你的作业,只感到自己的心往下沉,看到你毫不认真的书写,回想平日对你的致致眷语,悉心教导,我的失望和愤怒象漂浮在水面的皮球,刚被理智的思考按下去,又被气愤的火焰推上来。真想冲进卧室,把熟睡的你拎起来,狠狠地批评一顿,然后重做!但,罢了!作为母亲,对酣睡的你还是那么不舍。于是留下这封信,不知日渐长大的你能否给妈妈以理解和配合!
石头,你退步了,而且不是一点点。妈妈翻出你以前的作业,放在你现在的作业旁,你自己对比吧。字迹端正直接体现一个人的学习态度,任何老师都可以从一个孩子的作业上,轻松辨别这个孩子是否认真。
认真对一个人的成长太重要了,它将决定每个人不同的命运轨迹。现在认真学习,将来就可以认真工作,认真生活,反之,会怎样呢?用你聪明的大脑去思考吧!
夜深了,妈妈毫无睡意,但妈妈很疲劳,听着外面淅沥的雨声,我在思考你看了妈妈的这封信,将怎样理解妈妈的心情,又是怎样面对你自己的学习,希望你能做一名诚实认真的孩子,首先就要对自己认真,负责!
Dear Sir or Madam,
I am writing to express/air dissatisfaction/disappointment/concern regarding accommodation. I would prefer to move into a single room next semester, as I find the present sharing arrangement inconvenient.
I must explain that the reason for my dissatisfaction is my roommate’s inconsiderate behavior. For one thing, his friends are constantly visiting him; for another, he regularly holds noisy parties.
To solve this problem/surmount this difficulty/improve this situation/crack this hard nut, I hope to draw the attention of the authorities concerned. I am sure you will agree that the only solution for me is to move into a room of my own. Therefore, I would be grateful if you could find a single room for me, preferably not in the same building but as near to the college campus as possible.
Yours sincerely,
Li Ming
尊敬的先生或女士:
我写信是为了表达关于住宿的不满。由于我发现目前的居住状况很不方便,我想下学期搬到一个单间。
我需要解释的是,我不满的原因是我室友不体谅的行为。首先,他的朋友经常来访。其次,他经常举办一些吵闹的聚会。
为了解决这个问题,我希望引起有关当局的'注意。我相信您也会同意,唯一的解决措施是搬到一个我自己的房间。因此,如果您可以给我找一个最好不在同楼,但离校园越近越好的单间,我将非常感谢。
您真诚的,
李明
Sunny Company
34 Zhongcheng Road
Jinlian Building
Shanghai
September 12, 2001
Sales manager
Elegance Clothing Company
45 West Street, Nanjing
Jiangsu Province
Dear Mr. Chang:
On September 10, our order for 280 women?s cotton sweaters was duly received, but we regret to say that 40 cotton sweaters in white color were seriously soiled.
We had the case investigated immediately, and the result shows the damage was due to improper packing, for which the suppliers are definitely responsible.
Needless to say, we have suffered a great loss from this, as we cannot sell the sweaters in this condition to our customers. We ask you to conduct investigation at your end and reply to us.
Sincerely yours,
Sunny Lee
Manager
Florence Trunkemeyer
College of Business
Ball State University
Muncie, IN 47300
November 15, 1998
General Computer Corporation
Engineering Department
P.O. Box 73219
Fort Worth, TX 76108
Dear Sir:
With reference to our order No. W 98, the 120 computer sets supplies to the above order were delivered the day before yesterday, but we regret that 20 sets were badly damaged.
The packages containing the computer sets appeared to be in good condition and we accepted and signed for them without question. We unpacked the computer sets with care and can only assume that damage must be due to careless handling at some stage prior to packing.
We shall be glad if you will replace all 20 sets as soon as possible. Meanwhile, we have put the damaged computer sets aside in case you need them to support a claim on your suppliers for compensation.
Yours sincerely,
(Signature
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