Directions:
Suppose you have found something wrong with the electronic dictionary that you bought from an online store the other day. Write an email to the customer service center to
1 make a complaint, and
2 demand a prompt solution.
Dear Sir or Madam,
I bought/ordered an electronic dictionary from your online shop on January 1st, but I found it has some problems after using it for a short period of time.
To begin with, the battery needs recharging after a mere 2 hours of use. This means that I need to carry my charger with me when I go out for a day. In addition, the buttons on the electronic dictionary are so small that it is nearly impossible to type anything with them. Personally, I found this to be completely unacceptable.
Therefore, I would like either to change for another model that works well or a full refund. I am looking forward to your prompt reply.
Yours sincerely,
Li Ming
Directions:
Restrictions on the use of plastic bags have not been so successful in some regions. “White Pollution” is still going on. Write a letter to the editor(s of your local newspaper to
1 give your opinions briefly, and
2 make two or three suggestions.
Dear Editor,
I have been reading your newspaper for many years with a great enthusiasm and interest. It is my honor to write you this letter to give my views on the issue of “White Pollution”. It is my view that the limitation of the use of disposable plastic bags is of utmost significance.
I would like to make the following suggestions to put an effective stop to the wide spread of “White Pollution”. Firstly, we should ban the free use of the plastic bags. Secondly, the price of plastic bags should be further raised. Thirdly, media like your newspaper should do more to encourage the public to use paper or clothing bags to replace the plastic bags.
I hope my suggestions would be of help and thank you for your attention.
Yours sincerely,
Li Ming
Dear_______,
I am ______ (自我介绍 .I feel bad to trouble you but I am afraid that I have to make a complaint about_____.
The reason for my dissatisfaction is _______(总体介绍. In the first place,_______(抱怨的第一个方面. In addition, ___________(抱怨的第二个方面. Under these circumstances, I find it ________ (感觉_______(抱怨的`方面给你带来的后果.
I appreciate it very much if you could _______(提出建议和请求, preferably ______(进一步的要求,and I would like to have this matter settled by ____(设定解决事情最后期限.
Thank you for your consideration and I will be looking forward to your reply.
Yours sincerely
Li Ming
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