Directions:
Suppose you have found something wrong with the electronic dictionary that you bought from an online store the other day. Write an email to the customer service center to
1 make a complaint, and
2 demand a prompt solution.
Dear Sir or Madam,
I bought/ordered an electronic dictionary from your online shop on January 1st, but I found it has some problems after using it for a short period of time.
To begin with, the battery needs recharging after a mere 2 hours of use. This means that I need to carry my charger with me when I go out for a day. In addition, the buttons on the electronic dictionary are so small that it is nearly impossible to type anything with them. Personally, I found this to be completely unacceptable.
Therefore, I would like either to change for another model that works well or a full refund. I am looking forward to your prompt reply.
Yours sincerely,
Li Ming
记得马云刚推出淘宝软件时,妈妈许多步骤不会,还得靠我这个小帮手来助她“一臂之力”。有一次,我正在津津有味地看着电视,就在这时,从房间里又一次传来了妈妈的呼唤声:“儿子,赶紧过来,妈找到了一样好东西!”我对妈妈的求救已经是习以为常,可是听到了“好东西”这个词,我不禁也兴奋了起来,我来到了电脑房,只见电脑的屏幕上显示着衣服的示意图,衣服款式新颖别致,最为重要的是这件衣服的价格。“169元三件!”没有看错吧,在市场上买一件169元还差不多,现在算下来一件才差不多50多元,我立马也激动起来。可是刚看过新闻上播的网购“诈骗”的我立刻收起了刚才的激动之情,心里想到:这会不会也是那些骗子们设下的局呢?我便把想法告诉了妈妈。妈妈听完以后,开始也觉得有点不对劲,可是,很快妈妈抵不住这 “物美价廉”的诱惑。妈妈把页面往下拉,出现了买家的好评。妈妈看完以后立马又动心,分别挑选了三种颜色不同的款式,三下五除二地付了款。
等待在一天天中过去,到了第六天,衣服还没发货,妈妈开始抱怨商家发货慢,可又不知道怎么办?一想到物美价廉的衣服,妈妈只好耐心地等待。终于,在等到第12天,包裹到手了。妈妈迫不及待地打开包裹,里面的东西令我们大吃一惊,三件衣服的颜色与图片完全不同,材质也不怎么好。妈妈原先那喜悦的`心情早已消失,换来的是一肚子的不愉快,对商家强烈的不满。我们准备如实评价,可当我们点开店铺页面,网页却显示已经为店铺点了五星的好评,到这我才明白那些评论都不是顾客的真实意愿。
虽然经历了这一次失败的网购经历,但我和妈妈依然热衷于这便捷的购物方式。只是我们越来越谨慎,每次都会货比三家才付钱,真正成为了一名正宗的“网购达人”。
所以,在科技发达的今天,我想提醒各位亲:网购便捷,但要谨慎入手!
Florence Trunkemeyer
College of Business
Ball State University
Muncie, IN 47300
November 15, 1998
General Computer Corporation
Engineering Department
P.O. Box 73219
Fort Worth, TX 76108
Dear Sir:
With reference to our order No. W 98, the 120 computer sets supplies to the above order were delivered the day before yesterday, but we regret that 20 sets were badly damaged.
The packages containing the computer sets appeared to be in good condition and we accepted and signed for them without question. We unpacked the computer sets with care and can only assume that damage must be due to careless handling at some stage prior to packing.
We shall be glad if you will replace all 20 sets as soon as possible. Meanwhile, we have put the damaged computer sets aside in case you need them to support a claim on your suppliers for compensation.
Yours sincerely,
(Signature
Dear Sir or Madam,
I am writing to express/air dissatisfaction/disappointment/concern regarding accommodation. I would prefer to move into a single room next semester, as I find the present sharing arrangement inconvenient.
I must explain that the reason for my dissatisfaction is my roommate’s inconsiderate behavior. For one thing, his friends are constantly visiting him; for another, he regularly holds noisy parties.
To solve this problem/surmount this difficulty/improve this situation/crack this hard nut, I hope to draw the attention of the authorities concerned. I am sure you will agree that the only solution for me is to move into a room of my own. Therefore, I would be grateful if you could find a single room for me, preferably not in the same building but as near to the college campus as possible.
Yours sincerely,
Li Ming
尊敬的先生或女士:
我写信是为了表达关于住宿的不满。由于我发现目前的居住状况很不方便,我想下学期搬到一个单间。
我需要解释的是,我不满的原因是我室友不体谅的行为。首先,他的朋友经常来访。其次,他经常举办一些吵闹的聚会。
为了解决这个问题,我希望引起有关当局的\'注意。我相信您也会同意,唯一的解决措施是搬到一个我自己的房间。因此,如果您可以给我找一个最好不在同楼,但离校园越近越好的单间,我将非常感谢。
您真诚的,
李明
Directions:
Restrictions on the use of plastic bags have not been so successful in some regions. “White Pollution” is still going on. Write a letter to the editor(s of your local newspaper to
1 give your opinions briefly, and
2 make two or three suggestions.
Dear Editor,
I have been reading your newspaper for many years with a great enthusiasm and interest. It is my honor to write you this letter to give my views on the issue of “White Pollution”. It is my view that the limitation of the use of disposable plastic bags is of utmost significance.
I would like to make the following suggestions to put an effective stop to the wide spread of “White Pollution”. Firstly, we should ban the free use of the plastic bags. Secondly, the price of plastic bags should be further raised. Thirdly, media like your newspaper should do more to encourage the public to use paper or clothing bags to replace the plastic bags.
I hope my suggestions would be of help and thank you for your attention.
Yours sincerely,
Li Ming
记得那时我们家的快递特别多,于是,我就想试试网购。那一天,妈妈在电脑前购物,后面妈妈接了个电话就出去了,我就赶紧跑到电脑前,一看,妈妈的网页还没关,这可把我乐坏了。
我就开始搜索,打了“短袖”两个字,结果一看,乱七八糟的,有男童的,有小童的,有女士的,有男士的,连大爷大妈的都出来了。我发现了问题,赶紧加了“女中童”三个字,这回儿就都正常了。
我挑呀挑,终于挑到了一件草绿色的.短袖,也有我的号码,可是我又不知道要怎么买,我找呀找,终于找到了购物车,把它加了进去。这时候,妈妈正好回来了,她一看我在捣鼓,就好奇凑过来问:“干嘛呢?”“在研究网购,”我回答,“但是,不知道怎么买。”“这你老妈可是不要太擅长啊,来来来,我帮你!”老妈一脸骄傲。
我点了一下我的购物车,妈妈点了我要买的短袖,按了一下结算,付完密码,东西就买好了。我给老妈点了个赞:“真厉害,我们现在是越来越方便了,科技的进步真好!”
这一次的网购经历虽然不是非常的怎么样,但是它是我记忆的一小部分,也是我许多第一次的一小部分,而正因为有了它们,我的生活才会如此多姿多彩!
Directions:
Some international students are coming to your university. Write them an email in the name of the Students’ union to
1 extend your welcome and
2 provide some suggestions for their campus life here.
Dear Friends,
On behalf of the Students’ Union of Beijing Foreign Studies University, I would like to extend our heartfelt welcome to all of the overseas students from all over the world to study in our university.
It is my great pleasure to propose several practical suggestions to you. In the first place, life in this prestigious university perhaps is not as satisfactory as what you expected. You may be tightly bound by continual classes, excessive homework and exams. In the second place, in spite of all these adversities, you will still enjoy your life in this esteemed institution. All types of extracurricular activities such as sports meets, speech contests, different social gatherings and dancing parties provide ample opportunities to make friends.
All in all, although there are a host of pressure, life in our campus is a worthwhile period in your whole lifetime. Wish you enjoy your life here!
Yours sincerely,
Li Ming
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