商务英语书信(Business or Commercial English Correspondence)是指交易时所使用的通信,英语书信格式与称谓的差异。在美国,常用Business writing,它包括书信、电报、电话、电传、报告书、明信片等。英语和美语在书信体例方面存在着一定的差异,比如信头和称呼、书信格式、遣词、结尾客套语等均有所不同。
英国书信保守,美国书信有活力。
英国书信较为保守,许多英国人喜欢用老式书信体,用词较为正式刻板,而美国书信语言非常生气、有活力,格式也较为简便。因此当我们写信的对象是英国或其旧殖民地国家时,要使用标准式英语Queens English;如果写信的对象是美国或美国势力范围的地区时,就要用美国英语。当然,英国式的语言文化近年来也有变化,但总体来说,两者间的差异是很明显的。
I have been good at school. I often think of you when I go to bed because we always go for a walk before go to bed at home. So I miss you everyday.
Do you miss me? Why dont you call me? Ive got a lot of things to tell you.
One of the things is about foreign teachers daughter. Her names Skyler. She lives in Canada. She comes to our class to learn Chinese and English with me in my class.
This afternoon, when it was art and craft class, our class were cleaning the gymnasium. And she did it with us too. So I usually talk to her when she doesn’t know what to do? But when the class is over, I always havent got enough time to talk to her. And I usually cant find her. So we dont have time to introduce to each other. But it is the first time that I have a foreign student. So Im very happy!
Mum, you often tell me, "If you are happy, Ill be happy, too."So you have to be happy, because Im happy! I like you when you are happy!
In the end, I wish you everything is just fine!
Yours,
Sophia.
近来英国商业书信信内地址并未依次缩进,似乎与美国式相同。此外,在美国还流行一种普通收信人地址的写法,就是在书信的Inside Address中,把门牌号和街名都省略掉。在英文书信中要使用敬语,最普遍的敬语是Mr, Mrs和Miss(用于未婚女性)。英国人常在男性的姓名之后用Esq. (Esquire的缩写),不过在商业上也在慢慢地改用Mr. Mmes.(Madam的复数形式),用于二个女士以上。Messrs(Mr的复数形式)用于二个以上的男人,或用于二个以上的男人组成的公司或团体。在英国式英文信里,Mr, Mrs, Messrs,均不加缩写句点,相反地趋向于进步自由的美语反而加缩写句点如Mr., Mrs., Messrs.。在称呼方面,商业上最普遍的有Gentlemen(美国式)与Dear Sirs(英国式)二种,相当于我国的“敬启者”或“谨启者”。
典型的美国式书写法。
给公司单位写信时美语用Gentlemen(复数形式),英语用Dear Sirs。如果对方公司只一人时,必须使用Sir/Dear Sir。称呼后一般要使用标点符号,英国式采用逗号(comma),美国式用分号(colon)。书信结尾客套语(complimentary close)有多种,相当于我国书信在结尾时使用的“敬礼”、“致敬”、“顺安”等句。最为典型的美国式写法是Sincerely和Best regards,典型的英国式表达有Yours sincerely(熟人或知道对方姓名),Best wishes, kind regards 和yours faithfully(不知姓名)。此外,英国式的客套语还有特别礼貌的格式,但除了特殊情况外,现在不再使用。
在正文下面的一、二行处,从信纸的中间偏右处开始,第一个词开头要大写,句末用逗号。不同的对象,结束语的写法也不同。
(1)写给家人、亲戚,用your loving grandfather,lovingly yours,lovingly等;
(2)写给熟人、朋友,用yours cordially,yours affectionately等;
(3)写业务信函用truely yours(yours truely),faithfully yours(yours faithfully)等;
(4)对上级、长辈用yours obediently(obediently yours),yours respectfully(respectfully yours)等。
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