Country Garden and Me
On the way from Panyu City to Shunde City and approaching the conjunction point of both cities, a big advertisement board of the infamous Country Garden will catch your eyes. And on the board, a lovely girl gently holds a little white pigeon.
She looks at everybody with a sweet smile. Who is this girl? Let me tell you later. Country Garden is located at the Beijao town, Shunde City of Guangdong Province. Ten years ago when my Dad and Mom took me as a baby to Guangzhou, it was a wasteland here. But what does this piece of wasteland look like nowadays? Country Garden has been developed and enlarged rapidly on the ground of this land, and a great number of high-quality houses and apartments have been built up within the garden. Over the past decade, other nine country gardens with various unique designs have been erasing around the great city of Guangzhou. The construction and management of several gardens have engaged the devoted contributions from my Dad and Mom.
Country Garden has grown up together with me, and I am one of the witnesses of its growth and development.
每次散步,我左手拉着爸爸,右手牵着妈妈,我们脸上都洋溢着快乐而幸福的笑容。走在公园那长长的\'铺着发光鹅卵石的小路上,心情是那样的轻松,在路上爸爸会教我观察一些事物,就是在这里,我认识了许多植物,我印象最深的还是那几棵桃树。在初春,被露水打湿的桃树叶子像是刷上了一层亮亮的油漆,是那么翠绿。更美的是桃花,粉粉的、嫩嫩的,几滴露水从叶子上滴落在花瓣上,使粉红色的花儿颜色更加娇艳,我都不忍去触摸它,只能靠近闻一闻,一股清香扑面而来,真香啊!
几声呱呱地叫声传来,告诉我们“荷塘月色”到了。我们来到一个长着荷叶的池塘边,碧绿的池水就像一面镜子,时而会有青蛙从荷叶上跳入水中,泛起一片涟漪。在池边有一棵巨大的柳树,风儿吹着技条在轻轻摇摆着,它那优美的身姿像是一个姑娘在翩翩起舞。
就是这些一景一物,它们都深深地吸引着我,使我永远也玩不够。当然,最重要的原因是有爸爸妈妈陪着我游玩,才使我觉得一切都是那么美丽。
……
最近,我看了一本书《带着微笑和快乐去工作》,给我带来很大的启发。
翻开这本书,首先映入眼帘的是这样一段话:“微笑是一种共通的语言,它没有国界、宗教、种族的隔膜,人人皆会、皆懂;微笑是一份最好的礼物,虽价值连城,却不花费一分钱,它使赠送的人心情愉悦,同时使接受的人变得富有;微笑是人际交往中最好的名片,它能够缩短人与人之间的距离,化解令人尴尬的僵局,沟通彼此的心灵,使人产生安全感、亲切感、愉快感。”
作为客服人员,虽然客户看不见我们,但是客户会通过声音来判断我们对他的态度,这就要求我们在接听电话时要始终保持微笑,这样发出的声音才会更有亲和力,也能让客户感觉到我们对他的尊重。这就是我们常说的“用声音传递微笑,用心灵沟通。”通过这么长时间的工作,我也深刻的`认识到微笑特有的魅力,也意识到微笑是提高个人竞争力的有力武器,是我们每个客服人员必备的职业素质。
通过读《带着微笑和快乐去工作》,我觉得在工作中还要摆正心态。干一行,爱一行,这是必要条件。作为客服人员,在每天的日常工作中偶尔遇到那些态度不是很好的客户是很正常的事,我们也不可能期望每一个客户都那么友善,如果遇到这样的客户,我们要做到坦然接受,并让微笑成为工作中的润滑剂。
一位哲人曾说:“拥有了微笑,就同样拥有成功。”因此在工作中,要用微笑去工作,笑对人生,笑对一切,把那些困难事、烦心事、不愉快的事,都用一颗快乐的心去化解。要坦然地去面对工作中的得与失,成与败,做最好的自己。
还记得刚升上五年级时,老师告诉全班:“我们要认养儿童公园,我们将成为与众不同的.小学生!”为了达成这个目标,我总是非常期待到公园打扫的日子。
起初,我只知道“我在做一件有意义的事”,即便有臭气熏天的狗大便、恶心的烟蒂,甚至是一些酒鬼弃置的玻璃酒瓶的碎片,还有大量沙尘飞扬引起的鼻过敏,更有烦人的蚊子不断的在我们的脚边飞来飘去等,我都不以为苦。直到有一次——我一如往常认真的以铁耙子将树叶聚集起来,只是那铁耙是坏掉的,非常难以使用。没想到,老师竟然对我说:“你考试都能考得这么理想,为什么连这种简单的事都做不好?你是书呆子吗?”
当下,我觉得倍受打击,我尽力做到最好,况且还是刚开始使用,我真的感觉很伤心。老师不是常说:“每个人都有自己的优、缺点,不该嘲笑别人。”我平时也非常享受动手操作的乐趣,我可能在扫地方面不擅长,但我绝不是“书呆子”!
虽然受到这种耻辱,但在扫地工作完成之后,看看自己的努力成果,还是感到很有成就感。有时候,老师会买冰棒来慰劳我们,但我认为流汗过后,马上吃冰棒不太健康;再说,我们全班都是发自内心想让公园更漂亮,这些附带奖励其实没这么重要。
我是很想和公园当朋友,维护它的清洁,但反观我们的校园,一样是卫生情况不佳,让我每次踏出校门,訧会反思:既然我们连自己的校园都顾不好了,何必再另外认养公园呢?
即使扫公园有许多不愉快的回忆,但换个角度想,认养公园也是小学生涯中的宝贵经验,更让我有机会体会“艰苦人”的辛劳,所以,我还是谢谢老师能给我们和公园当朋友的机会。
She looks at everybody with a sweet smile. Who is this girl? Let me tell you later. Country Garden is located at the Beijao town, Shunde City of Guangdong Province. Ten years ago when my Dad and Mom took me as a baby to Guangzhou, it was a wasteland here. But what does this piece of wasteland look like nowadays? Country Garden has been developed and enlarged rapidly on the ground of this land, and a great number of high-quality houses and apartments have been built up within the garden. Over the past decade, other nine country gardens with various unique designs have been erasing around the great city of Guangzhou. The construction and management of several gardens have engaged the devoted contributions from my Dad and Mom.
Country Garden has grown up together with me, and I am one of the witnesses of its growth and development.
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